Client: the agency or individual to whom AR Pixel Media provides services.
Photographer: individual(s) employed by AR Pixel Media who provide a service.
Project: the overall package of work that AR Pixel Media will provide to the client in the form of services and results defined in the Project Specification.
Session / Shoot: the location and time at which media is being recorded, for example at a music event or in a studio.
Media: all material produced as part of the project by the photographer and subsequently AR Pixel Media, such as photographs or videos in raw or processed formats.
Raw Material: all recorded, unprocessed media in a physical or digital format.
Processed Material: all raw material that has been modified in line with the Project Specification.
Revision: adjustments to raw and/or processed material requested by the client in line with the Project Specification.
Results: the final media that will be provided to the client as described in the Project Specification.
Services: the session(s), shoot(s), and service output(s) provided to the client, always detailed in the Project Specification.
Retouching: manipulation of media to add or remove elements such as stray hairs, litter, distracting elements, or minor physical flaws. Colour balance, sharpness, contrast, exposure, and crop adjustments are not defined as retouching.
1. Service Agreement
AR Pixel Media will provide photography and/or videography services to the best of its ability in accordance with the Project Specification. The client acknowledges that the photographer maintains artistic interpretation throughout the project, and that final results will reflect the photographer’s creative style and judgement.
Although every reasonable effort will be taken to produce media in accordance with the Project Specification, the photographer cannot place an unconditional guarantee on that outcome. If the client is dissatisfied with results through fault of AR Pixel Media, photographs and/or videos will be retaken. If the client is dissatisfied with the project through fault of AR Pixel Media, the project will be rescheduled.
AR Pixel Media is not liable for dissatisfaction due to circumstances outside its reasonable control, including weather conditions, venue restrictions, acts of God, government restrictions, or equipment failure. Where reasonably possible, the client agrees to credit AR Pixel Media when media is published online.
2. Media and Copyrights
The photographer retains copyright for all media produced while operating under AR Pixel Media in accordance with the Copyright, Designs and Patents Act 1988. The client acknowledges that purchasing services does not constitute ownership of media produced by AR Pixel Media. AR Pixel Media reserves the right to use media produced for portfolio display, marketing, website, and social media unless otherwise agreed in the Project Specification.
3. Licensing and Use
Licence to use comes into effect only from the date that the relevant invoice(s) are paid in full. Use of media is not permitted before payment in full. On full payment, the client is automatically granted a non-exclusive, non-transferable 12-month licence for personal and organic social media use only.
The licence granted does not permit use in paid advertising, resale, stock libraries, or transfer to third parties without written permission. Additional licensing is set out in the Project Specification. Media may not be used outside what is described in this document or the Project Specification without prior written permission. The client, its associates, friends, or family are not permitted to modify, distribute, or sell media for any reason not prescribed in this document or the Project Specification.
4. Client Responsibility
The client is responsible for ensuring access to locations, cooperation of participants, and necessary permissions for photography and video unless otherwise agreed in the Project Specification. Delays caused by the client may reduce session time and results and do not constitute grounds for refund or reshoot.
The client is also responsible for obtaining consent from all individuals appearing in the media unless otherwise agreed.
5. Payment Terms
The client agrees to provide a non-refundable deposit of 25% of the total project cost upon signature of the Project Specification. The remaining balance must be paid to AR Pixel Media no more than 7 days after results have been provided. Failure by the client to compensate AR Pixel Media after 7 days may incur 5% interest against the remaining project balance.
6. Cancellation of Services
If AR Pixel Media needs to cancel a project for reasons beyond its control, and rescheduling is not possible, AR Pixel Media will be liable for a full refund of all monies paid by the client.
The client may cancel a project 7 or more days before the session commencement date and only be liable for the deposit. Cancellation between 2 and 7 days before the booked session makes the client liable for 50% of the total project cost. If the client requests cancellation less than 48 hours before the booked session, the full project fee may apply.
7. Limit of Liability
In the unlikely event that the photographer is injured, too ill, or has an emergency that prevents them from providing the services set out in the Project Specification, AR Pixel Media will make every effort to reschedule the session or project. If this is not possible, AR Pixel Media’s responsibility and liability are limited to rescheduling the project or session, or returning all monies paid for the project.
In the unlikely event that media are lost, stolen, or destroyed for reasons within or beyond AR Pixel Media or the photographer’s control, AR Pixel Media’s liability is limited to the return of all monies paid for the project.
8. Results and Revisions
Raw material remains the property of AR Pixel Media and will not be delivered unless explicitly stated in the Project Specification. The client acknowledges that raw material will be corrected for colour balance, exposure, sharpness, and similar adjustments. The client also acknowledges that retouching will be performed on processed material so that it is in an appropriate state as a output.
The client acknowledges that photography and videography are artistic services and that final results will reflect the photographer’s creative style and judgement. AR Pixel Media will provide one revision to results as part of the project cost unless otherwise stated in the Project Specification. If revisions are requested outside the originally accepted Project Specification, additional compensation must be provided to AR Pixel Media.
By signing below, the client acknowledges and accepts the above terms and conditions.
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)